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Showing posts from February, 2013

Managing Expectations - Preventative Management

from These past two days have been a bear for me.  As much as I have gotten better at reading my surroundings and coworkers, I completely went off course.  I went as far off course to say that I have been in a two day silent freakout!  Only this afternoon did I get the opportunity to reconcile my understanding of a serious work situation, but not until after it felt like my head was going to split in two pieces like a ripe melon.  It was an experience of misplaced expectations, so alarming that had accelerated my pace enough to be farther ahead in my work than I realized. The most repeated advice I have given at work is managing the expectations of others.  This doesn't mean controlling or manipulating other peoples' expectations. To me it means gaining an objective mapping of what others expect me to do, say, or deliver.  The difference between knowing what is wanted by others, and giving them what is needed is the profit margin of efficient time an